Refund Policy
Refund Policy
Thank you for shopping at fame-theme-dark.myshopify.com (the “Site”). We strive to ensure that you are satisfied with your purchase. However, if you are not fully satisfied with your order, please review our refund policy outlined below.
Eligibility for Refunds
To be eligible for a refund, you must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging, including all tags, labels, and accessories.
- Refund requests must be initiated within 30 days of the date of delivery.
Non-Refundable Items
Several types of goods are exempt from being refunded:
- Gift cards
- Downloadable software products
- Some health and personal care items
How to Initiate a Refund
To initiate a refund, please follow these steps:
- Contact our customer service team at vikas.shinedezign@gmail.com to request a refund.
- Provide your order number and details of the item you wish to return.
- Once your request is approved, you will receive instructions on how to return the item.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days, depending on your bank's processing times.
Exchanges
If you need to exchange an item for the same item, please contact us at the email address above. We will guide you through the exchange process.
Contact
If you have any questions or concerns regarding our refund policy, please reach out to us via email at vikas.shinedezign@gmail.com or by mail using the details provided below:
United States